Shipping policy

We are dedicated to delivering your products after they have been carefully, thoroughly quality-checked, and securely packaged for transport. We'll stay in touch with you throughout the process and address any challenges that come up.

  • You will receive a WhatsApp SMS with the tracking AWB number once your order is dispatched. Click on that to check your package’s current location. 
  • We ship to all the locations served by Ekart, Xpressbees & Delhivery.
  • Please ensure you provide the complete & accurate shipping address including zip code and a mobile number. This will help us in delivering your order smoother.
  • While we try to ensure that the product reaches you within the delivery time communicated, exigencies may delay the delivery. In such cases, please do not worry. Get in touch with us for the latest update on your shipment if we have already not gotten in touch with you.
  • For Residences/ Offices situated on ground floor, products would be handed over to doorstep

Conveyance/ Posting & Handling Charges

  • No postage and handling charges to be paid from the customer’s side.
  • No Conveyance fees to be paid from the customer’s side.
  • No fees chargeable to be paid from the customer’s side

Deliveries

  • All the orders are processed in 1-3 working days. Will get to you in a week's time or less.
  • If the product has run out of stock, it may take longer. The period may go up to 10 days. 

Shipping Restrictions

We ship to all the locations through - Ekart, Xpressbees or Delhivery.

For other queries

Support Email: support@vaylo.in